"Organizations that invest in flexible, proven CRM solutions will position themselves for success both today and tomorrow."
- Rebecca Wettemann, Vice President, Nucleus Research

Product Overview

Microsoft Dynamics CRM 4.0 provides fast, flexible and familiar business software that gives worldwide organizations the applications and tools they need to improve marketing, sales, and customer service efficiency and effectiveness.

Power your business growth with Microsoft Dynamics CRM 4.0. This highly flexible customer relationship management (CRM) system gives users the ability to create a holistic view of each customer, from initial contact through post sales and service.

Native Microsoft Office Outlook® experience coupled with a solid analytics platform means that Microsoft Dynamics CRM can help you attain rapid user adoption, adapt to market changes, deliver products faster, and achieve a fast return on investment.

Turn CRM data into actionable insight with wizard-based tools that enable end users to create sophisticated reports without the assistance of the IT department. Microsoft Dynamics CRM 4.0 gives people rapid, relevant access to reporting and data so they can make faster, better-informed decisions.

• Works the way you do
• Works the way your business does
• Works the way technology should

Streamline the way your people connect and communicate with your clients and collaborate with each other.

Our experience and expertise with Microsoft Dynamics CRM provides you added insight on how to most effectively leverage the application for your business. Specifically mapping the application to your business needs is our #1 goal in delivering successful Microsoft Dynamics CRM implementations.

You have done a lot to ensure the success of your business, but how can you make sure everyone is on the same page and positioned for future success?

With Microsoft Dynamics CRM, you get flexible, familiar software that adapts to your company's systems and gives your people the resources they need to stay productive and profitable. Microsoft Dynamics CRM works effectively across all departments and can help take your company to the next level. By linking sales, marketing, and customer service, Microsoft Dynamics CRM becomes an invaluable resource that helps your people spot opportunities and generate revenue from a variety of sources.

To compete in today's information-driven world, you need a solid understanding of your customers. You also need to react quickly to new customer demands and market opportunities.

Work together so businesses have the right customer information at the right time. Together, these two products can help your employees build closer relationships with your customers to achieve new levels of productivity and profitability.

Drive sales productivity, user adoption and consistent best practices with Microsoft Dynamics CRM for Sales

Streamline and automate your sales processes and enable sales people to create a single view of the customer to help ensure a shorter sales cycle, higher close rates, and improved customer retention. Microsoft Dynamics CRM business software gives sales professionals fast access to useful data online or offline so they can work efficiently and spend more time selling.